Privacy Policy

Braintree Bounce Bouncy Castle

Last updated:

27th February 2026

Braintree Bounce

(“we”, “us”, or “our”) is committed to protecting and respecting your privacy.

This Privacy Policy explains how we collect, use, and protect your personal information when you use our services or contact us.

1. Information We Collect

We may collect and process the following personal information:

• Name
• Phone number
• Email address
• Address or event location
• Booking details (date, time, hired equipment)
• Any additional information you choose to provide when contacting us

We do not collect payment card details directly if payments are made via cash, bank transfer, or third-party providers.

2. How We Use Your Information

We use your information to:

• Respond to enquiries
• Process and manage bookings
• Deliver, set up, and collect hired equipment
• Communicate with you about your booking
• Keep records for business, insurance, or legal purposes

We only use your data where we have a lawful reason to do so under UK GDPR.

3. Legal Basis for Processing

Under the UK General Data Protection Regulation (UK GDPR), the lawful bases we rely on include:

• Contract – to fulfil your booking
• Legitimate interests – to run and improve our business
• Legal obligation – for accounting or legal requirements

4. Sharing Your Information

We do not sell, rent, or trade your personal data.

We may share your information only when necessary with:

• Accountants or professional advisers
• Insurance providers (if required)
• Legal or regulatory authorities if legally required

All third parties are required to respect the security of your data.

5. Data Storage and Security

We take reasonable steps to protect your personal data from loss, misuse, unauthorised access, or disclosure.

Your information is stored securely and only accessed by authorised persons.

We keep your data only for as long as necessary to fulfil the purpose it was collected for.

6. Your Data Protection Rights

You have the right to:

• Request access to your personal data
• Request correction of inaccurate data
• Request deletion of your data (where applicable)
• Object to or restrict processing
• Lodge a complaint with the Information Commissioner’s Office (ICO)

To exercise any of these rights, please contact us using the details below.

7. Cookies (if applicable)

If our website uses cookies, they are only used to improve functionality and user experience.

You can control or disable cookies through your browser settings.

8. Contact Information

If you have any questions about this Privacy Policy or how we handle your data, please contact:

Braintree Bounce Bouncy Castle

Email:sales@BraintreeBounce.com

Phone: 07793281782

Location: Braintree, Essex, UK

9. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page.